windows 7 shuts down while watching videos online [Solved]

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windows 7 shuts down while watching videos online

i just installed windows 7 from vista into my LG R405 laptop and after that whenever i watch videos online it shuts down by itself without any warning and when i turn it on again the internet connections are lost and i need to turn it on manually
by opening it in the device manager what should i do? do i need to reinstall or just use vista?

Solutions to the Problem windows 7 shuts down while watching videos online


Hi jsimera007,
The issue could be related to virus/malware.
You may refer the thread “How to get rid of malware” by MVP Vincenzo Di Russo for more information on getting rid of malware:
http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/ba80504b-61f1-4d71-960f-b561798b7b42
You may also troubleshoot the issue by putting the computer in clean boot state.
Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.
If yes, you may go ahead and disable or uninstall the same.
Follow the below steps to put your computer in clean boot state:
1.
Log on to the computer fix dll errors windows 7 by using an account that has administrator rights.

2.
Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the
System Configuration Utility.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

3.
On the General tab, click Selective Startup, and then click to clear the
Load startup items check box.
(The Use Original dll not found leapcsharp Boot.ini check box is unavailable.)

4.
On the Services tab, click to select the Hide all Microsoft services check box, and then click
Disable all.

5.
Click OK, and then click Restart.
The above steps would put the computer in clean boot state.
Try watching the DVDs and streaming online videos and check if the computer continues to shut down.
Refer the link below for more details on how to troubleshoot a problem by performing a clean boot:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
After you’ve finished troubleshooting, follow these steps to reset the computer to start as usual:
1.
Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

2.
On the General tab, click the Normal Startup option, and then click OK.

3.
When you are prompted to restart the computer, click Restart.
 
Regards,
Divya R – Microsoft Support.


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Use the System File Checker tool to repair - windows 7 shuts down while watching videos online


System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For instance, some Windows functions may not work, or Windows may crash.

If You are Running Windows 8 or Windows 8.1

  • Open an elevated command prompt. To do this, do the following as your appropriate:
  • Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

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After the process is finished, you may receive one of the following messages:
  • Windows Resource Protection did not find any integrity violations.
  • This means that you do not have any missing or corrupted system files.


Remove malware in your computer system - windows 7 shuts down while watching videos online


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Another Safe way to Repair the problem: windows 7 shuts down while watching videos online:

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